12 Best VoIP Headsets in 2018
There was a time when the only way you could make a phone call was through your household setup, which included wires run from a pole to your home. Cellular phones changed the game as did VoIP tech, which allows you to make phone calls using the internet through data packets. While we won’t get into that tech, we will talk about the best VoIP headset.
The VoIP protocol is used by folks all around the globe as a way to stay in touch, but it’s not just about saying hello to Mom or Dad long distance. It’s also about business, as this type of headset is key for workers in several types of professions as well whether you work in an office for from the comfort of home.
Top 12 VoIP Headsets Comparison Table
|Design||Name||Monaural or Binaural||Wireless||Rating (1-5)|
|1. Sennheiser OfficeRunner Convertible Wireless Office Headset with Microphone||Monaural||Yes||4.6|
|2. Executive Pro Overture Premium Binaural Noise-Canceling Corded USB Headset||Binaural||No||4.4|
|3. Plantronics CS510 – Over-the-Head monaural Wireless Headset System||Monaural||Yes||4.3|
|4. Jabra UC VOICE 550 Duo Corded Headset for Softphone||Binaural||No||4.2|
|5. Sennheiser Culture Series Wideband Headset||Binaural||No||4.1|
|6. Plantronics PLNAUDIO478 Stereo USB Headset||Binaural||No||4.1|
|7. Logitech USB Headset H390 with Noise Cancelling Mic||Binaural||No||4.1|
|8. Plantronics Supraplus HW251 PLUS MONAURAL/VT HEADSET||Monaural||No||4.0|
|9. Logitech Stereo Headset H110||Binaural||No||3.9|
|10. Plantronics Savi Office W730 Headset||Monaural||Yes||3.8|
|11. Call Center Hands-free Headset Headphone Monaural Mic Mircrophone Noice Cancelling||Monaural||No||3.8|
|12. AGPtEK Hands-free Call Center Noise Cancelling Corded Binaural Headset Headphone||Binaural||No||3.7|
Business or Leisure?
When looking for the best VoIP headset, the first thing you need to consider is the most obvious – where will you use it? If you work in a call center, you will want a certain type of headset, which more often than not will be monaural and require a special connection. On the other hand, there are professional models built for office use and don’t need wires at all.
While a large segment of VoIP headsets are sold for use in the workplace, there are a large number of consumers that simply used them to talk to friends and family using their PC. There are thousands of programs that allow you to do that, and it’s an excellent alternative to an old-school landline; something that is slowly dying out in America. Just remember, a VoIP headset can be used in almost any setting whether it’s a corporate office or your home-based one.
If you are looking for a set of cans that you’ll wear out in public, the design is important. The same can be said for office or casual use although it’s not about groundbreaking style this time around. VoIP headsets come in two basic forms, which we’ve broken down for you below.
- Monaural – This is by far the most common type of headset you’ll see in the workplace. They sit over one ear and can have any connector under the sun, but some are “fixed” while others can be used on your left or right ear.
- Binaural – Binaural headsets are still used in office settings, but not as prevalent as they cover both ears so you can’t hear what’s going on around you. Like a monaural headset, they will have a boom mike and can be used with almost any type of system if you have the proper connector.
Connectors and Extras
The type of connector you need for your headset depends on the equipment you’ll use. USB and 3.5mm jacks will work with PC’s, but not with many office phone systems. That means you may need to buy an aftermarket cable to make things worth as there are modular RJ plugs, 2.5mm jacks, and other types of inputs you may need to adapt to.
In regards to the extras, there is an abundance of things to keep an eye out for. Replaceable padding for the ears is always a nice option, but not as nice as a headset with noise canceling capabilities if you work in a noisy environment. If you go monaural, look for headphones that convert, and the type of microphone is just as important as the earpiece. All of our picks have adjustable mics, but the sound quality varies depending on the kind of tech used.
Top 5 Best VoIP Headset Reviews
Sennheiser specializes in high-end audio equipment although we’ve seen them drop some affordable options over the past few years. Their OfficeRunner Office Headset isn’t one of them, but it is your top option for a wireless monaural headset.
Do you wander from cubicle to cubicle throughout the day or are you the commander and chief of your floor? Either way, you’re going to need a wireless headset if you want to stay connected while you move. With a range of 400 feet, it’s hard to beat the OfficeRunner, especially when you consider the DECT 6.0 tech built into the headset. In a nutshell, that means you won’t pick up any interference, and the sound quality will be superb at extended range. It offers up 12 hours of talk time and will be comfy on your head for a full day with a weight of only 0.78 ounces.
This headset is a bit of a rarity in the sense that it’s pricey, but good enough to virtually never need to be replaced. If the battery goes bad, you can pick up a new one, and a number of additional parts are available as well. The headset will work with a broad range of “office phones” including softphones and VoIP services like GoToMeeting.
Our first binaural headset is called the Executive Pro. It is lightweight, but with medium-sized padded cups and a swiveling boom microphone that will ensure clear sound quality throughout your day. It is also one of a handful of USB models to make our list, which makes it the best VoIP headset to use with your PC.
Monaural headsets take some getting used to if you have only worn stereo headphones in the past. The major advantage for office use is the fact you can hear your co-workers (or boss) without having to pull them off. Binaural headphones like the Executive Overture Premium can help you slowly transition to one earpiece or be the last headset you’ll need for calls at home. The faux leather pads will keep your ears comfortable and relatively fresh while providing a bit of a swivel in case you need to adjust. There’s also an inline control pod that allows you to cut the mic off or adjust the volume.
The Executive Pro Overture Premium Headset is not ideal for office use unless you have a USB-enabled phone or plan on buying adapters. You can make it work; it’s just not geared towards certain systems. It is fantastic for home use, however, and works like a charm with dictation software or VoIP software like Skype.
Our first wireless office headset was a beauty, but this one is no slouch. Plantronics CS510 Headset System is another model with DECT 6.0 built-in and has a premium look that’s easy on the eyes. Depending on your hairstyle and the circumference of your head, these could be considerably more comfortable as well.
The Plantronics CS510 works in the same fashion as any wireless headset for the office. There is a base which plugs into your phone and allows you to stray up to 350 feet away from your desk or cubicle. Controls on the side allow you to stay hands-free while the high-quality microphone will keep your listeners happy. It’s an amazing option for the office, but also one to consider for other uses as well. Perks with this model include a magnetic charging base and a thicker headband additional padding across the top.
Consumers in the market for a lightweight office headset can’t go wrong with this one, and it will work with any system on the market as long as you have the right connector. The battery life should be more than sufficient as well with 9 hours per charge and a built-in power saving feature.
Consumers that dabble or dig deep into the wild world of VoIP headsets are going to come across more than a few products from Jabra. They are entrenched in the headset world, and if you are looking for a softphone solution, the Jabra UC Voice 550 is well worth a look.
The UC Voice 550 is Jabra’s top option when it comes to VoIP headsets, and it’s built to work specifically with softphones. If you’re not familiar with the term, it means it has a USB connector and is geared for use with laptops and desktop computers. The usual features you would expect are present with noise canceling and a flexible boom microphone, but you’ll also get something called Peak Stop. This technology protects your hearing by heading off loud noises before they ever get to your ear drum. There is also an inline control module that allows for quick disconnects and volume adjustments.
Jabra’s headset is in the middle of the pack when it comes to features, but what it lacks in bells & whistles, it makes up for in comfort and sound quality. It’s a durable unit that a good choice for users in need of a strong PC connection and the band will be easy on hairdos.
Whenever you hear the phrase “wideband” when dealing with audio equipment, it generally has to do with frequencies or a signal range. Well, that is not the case with the Sennheiser Culture Series Wideband headset. It actually has a full band across that goes across the top of your head, which is a nice change of pace from headsets with thin metal across the top.
We’ve said it before, and we’ll say it again. If you are going to wear something on your head all day, it needs to be comfortable. With this model, the comfort comes from the top as that broad band won’t hit any pressure points and adjusts from either side as it’s binaural. The earpads are large and soft, but far from what we’d call top of the line, especially considering their other products. They do feel cool on the ear and provide plenty of comfort when combined with that thick top band. The audio quality is what you would expect from Sennheiser, so you’ll sound clear and so will whomever you are talking to across the PC.
If there is a flaw with this headset, it’s not in the audio department but with the build quality. Some users have found it to be a bit fragile where it counts, so this isn’t the type of headset you’ll be able to swing around or toss in the backseat when the day is done.